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Privacy Policy

Last updated: March 28, 2026

1. Introduction

Echidna LLC, TIN 460522441 ("Company", "we", "us", "our"), located at 1600 148th Avenue Southeast, Bellevue, WA 98007, United States, is committed to protecting your privacy and the security of your personal and genetic data.

This Privacy Policy describes how we collect, use, store, and protect information when you use the DNA Report Bot service ("Service"), including our Telegram bot (@mygenesbot) and website (dna.gives).

2. Information We Collect

2.1 Genetic Data

When you use the Service, you upload a raw DNA data file (in .txt or .csv format) from a genetic testing provider such as 23andMe, AncestryDNA, or Genotek. This file contains your genotype information, including SNP (single nucleotide polymorphism) data.

2.2 Telegram User Information

Through the Telegram platform, we may receive:

  • Your Telegram user ID
  • Your first name and username (as provided in your Telegram profile)
  • Messages and files you send to the bot
  • Language preference

2.3 Payment Information

Payment transactions are processed by third-party payment providers. We receive confirmation of payment status and order identifiers. We do not directly collect or store your credit card numbers, bank account details, or other financial instrument data.

2.4 Usage Data

We may collect technical information including timestamps of interactions, file sizes, processing durations, and error logs for service improvement and troubleshooting.

3. How We Use Your Information

We use the collected information exclusively for the following purposes:

  • Report generation: Processing your DNA data file to produce a personalized health insights report
  • Service delivery: Delivering the generated PDF report to you via Telegram
  • Payment processing: Verifying payment status and associating it with your report request
  • Customer support: Responding to your inquiries and resolving technical issues
  • Service improvement: Analyzing anonymized usage patterns to improve the Service

4. Genetic Data Handling

4.1 Processing

Your raw DNA data file is processed on our secure servers to match your genotype against our curated database of genetic markers. The processing is fully automated.

4.2 Deletion

Your raw DNA data file and all intermediate processing files are deleted from our servers after your report has been generated and delivered. We do not retain copies of your genetic data beyond what is necessary for report generation.

4.3 No Third-Party Sharing

We never share, sell, license, or otherwise disclose your genetic data to third parties. Your genetic information is used solely for the purpose of generating your personal report.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transfers between your device and our servers
  • Secure server infrastructure with restricted access
  • Automated deletion of genetic data files after report delivery
  • Payment webhook verification using cryptographic signatures
  • Access controls limiting data access to authorized systems only

6. Data Retention

  • Genetic data files: Deleted immediately after report generation and delivery
  • Telegram user information: Retained for the duration of your use of the Service to facilitate repeat orders and support
  • Payment records: Retained as required by applicable tax and accounting regulations
  • Service logs: Retained for up to 30 days for troubleshooting, then automatically deleted

7. Your Rights

You have the right to:

  • Request information about what data we hold about you
  • Request deletion of your account data and interaction history
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, contact us at support@dna.gives.

8. Cookies and Tracking

Our website (dna.gives) does not use cookies or third-party tracking technologies. The Telegram bot does not employ any tracking mechanisms beyond what is described in this policy.

9. Third-Party Services

The Service interacts with the following third-party platforms:

  • Telegram: The bot operates on Telegram's platform, which has its own privacy policy
  • Payment providers: Payments are processed by third-party providers with their own data handling practices

We encourage you to review the privacy policies of these third-party services.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect genetic data or personal information from minors. If you believe a minor has provided us with data, please contact us immediately at support@dna.gives.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

For privacy-related questions or concerns, contact us:

  • Echidna LLC
  • TIN 460522441
  • 1600 148th Avenue Southeast, Bellevue, WA 98007
  • General inquiries: info@dna.gives
  • Support: support@dna.gives
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